A gift card is a special type of product. Its value can be used as payment toward future orders from your online store. The gift card feature is available on all Shopify subscription plans.

You can use gift cards in any of the following ways:

• Sell them in an online store like any other product.
• Share links to gift card products on social media.
• Issue a gift card to a customer for free as a reward or incentive.

When you fulfill an order with a gift card, the customer receives an email that contains a unique gift card code that they can use at checkout to redeem its value.

How to access the Gift Cards from Scrowp theme ?

Can a gift card be used more than once?

Yes, provided there is still a balance remaining on the card.

Can more than one gift card be used towards a purchase?

Yes. A customer can redeem another gift card during checkout.

Can a gift card be used to buy a gift card?

No, you can’t use a gift card to buy another gift card.

Can a gift card be used to pay for shipping and taxes?

Yes, gift cards are applied to the final order total which includes shipping and taxes.

Can gift cards be used in conjunction with a discount code?

Yes, gift cards are a form of payment.

Can a customer pay for an order that includes a subscription with a gift card?

Yes, you can use gift cards to pay for your first payment. However, you can’t use your gift card to pay for recurring subscriptions. Learn more about subscriptions.

Can I apply a refund to a gift card?

Yes. If your customer used a gift card to pay for the purchase, then you can apply the refund to the gift card.

If you only refund part of an order that was purchased using a gift card and other methods of payment, then you can manually change the refund amount that is applied to each payment method.

If I refund a gift card, is it automatically disabled?

Yes. If you refund a gift card, then it’s automatically disabled. You need to specify the quantity of gift cards that you want to refund, but you don’t have to restock them or refund the full amount paid.

Can gift cards be reloaded?

No, you can’t reload a gift card.

How do customers check their balance?

Customers can’t check their own gift card balance, but you can check the balance and send the information to the customer.

Can I change the gift card image on the gift card page?

Yes, you can. Learn more about customizing gift card images.

Can I customize the gift card redemption code?

No, the 16-character redemption codes are randomized and printed by the gift card manufacturer.

Why can’t I see the full gift card code after I issue the card?

Gift card codes are considered currency, so only the customer can see the full gift card code.

Sales channels that support gift cards

Customers can redeem their gift cards on any of your sales channels that use Shopify’s checkout:

• Online store
• Buy Button
• Facebook Shop
• Messenger
• Shopify POS